Testimonials

Dear Ms. Vauthier,

Please accept my sincere thank you for moving my mother, Este Bengtson this past week from apartment 360 to 310. It was hospitality that exceeded my expectation that you’d provide that service. When mom shared her intention to look at new rooms, I understood her desire to have a new view and location following the death of my father. I was however not looking forward to packing up her possessions again, one short year after moving mom and dad out of the farm to Westpark. She is happy in her new apartment and loves the view of trees. Please thank Becky Meisenheimer and Melissa Scianna as well for their assistance.

It has been a period of adjustment, especially for my mother to relinquish some of her independence. I’m so thankful for your help with the move. Mom raves about the food, activities and helpful, kind staff at Westpark. She’s started to use your transportation service which pleases me too! Mom has shared how open, transparent and inclusive of resident feedback you personally have been. I know from my executive experience that creating that kind of culture starts at the top!

Many thanks,

Kristianne W.

Dear Tina and Staff,

Words can never express our gratitude to you all at Westpark Village for the loving care you gave our mom. She felt so loved there, and I know she made you feel the same. Mom was one incredible woman. One who gave of herself before considering her own needs. She was that way all her life.

Where do I start in my thank you’s to all of you?

Tina, you encouraged me so much throughout mom’s care. I am so very grateful. God is so awesome to have granted my prayer for being with mom throughout the end of her life. Your staff served us with love and grace. I thank you all for the many, many times you helped her fi nd her hearing aids or her earrings. The times you had to go in and have her hang the phone up so I could call her. The endless days and nights of checking on her to make sure she was alright. Also, for serving her meals in her room when she wasn’t feeling up to going to the dining room. For kitchen band, the highlight of her week; for daily exercise that kept her strong and able to continue her activities of daily living. The many outings planned that she used to enjoy so much. Last but not least, the many visits to her the last two weeks of her life. You will never know how that touched Coyla, Mary Kay and myself, as well as mom. The list could go on and on; each of you played such a significant role in the loving care of our mom, we can’t say thank you enough.

You all provided everything a person ever would want for their loved one in life; spiritual direction, exercise, great nutrition, a clean environment, a friendly smile and a sense of caring that every human being needs. You can all be so proud of yourself.

I miss her so much and am assured that she is with God Almighty feasting at a table already prepared for her, and able to see with the 20/20 vision that she longed for the past 13 years. What more could we ever want for a loved one?!!

Thank you all, again, for absolutely everything you have provided for our mother.

Sincerely,

Laurie

A special thank you to “all” at Westpark Village who made my 85th birthday a memorable one. The card was so pretty and I really appreciated the book which I will use for a diary and appointments.

The servers, kitchen staff and Bill sang Happy Birthday to me at dinner. That was so special.

The dinner held for all of the August birthdays and anniversaries was delightful and fun.

Thank you again for all you do,

Merle

Dear Mr. Goodman,

It is my pleasure to write to you to express my appreciation for the outstanding staff, administration and facility that is Westpark Village in Billings, Montana.

My mother lived at Westpark Village for 17 years prior to her recent passing. She lived for 11 years in the retirement section of Westpark and the last 6 years in the assisted living unit. My aunt live at Westpark prior to my mother. My family has a tradition of spending their retirement and care tears at retirement facilities.

I have visited a number of retirement/assisted living facilities not only locally but in other states. In the 17 years that my mother was a resident and a member of the family at Westpark, I never had to worry about her or her care.

Tina Vauthier, your Executive Director, is not only an excellent manager but is a true leader. Being a leader is what sets individuals in management positions apart and Tina is one of those unique individuals. My wife and I have owned our own businesses and been in management positions, so we can truly appreciate the skills and abilities of Tina.

Her leadership and her ability to partner with staff allow them to reach their true potential and provide outstanding customer service is what sets Westpark Village apart as one of the top, if not the top retirement facility in the nation.

I live in Billings and visited my mother two to four times per week. I was always received with caring and kindness, treated with upmost respect and saw the great professionalism and love with which the staff served the family of residents. I could start listing names but would probably forget some important staff members and that would be a disservice to those wonderful people.

Simply, the staff is truly outstanding. As Kathy and I say, “Their halos are polished and waiting on a shelf in heaven.”

You can be truly proud of the people and facility that is Westpark Village.

Sincerely,

Tom & Kathy

Tina,

Once again your kindness and generosity has touched my life and made it better. Thank you for allowing Baill and I to use the “guest” room while we were in town for my 45th class reunion. It was comfortable and convenient for all our coming and goings. The use of the room allowed us to see mom yet not invade her space. I so appreciate your thoughtfulness.

They are a great staff due to your leadership and deserve kudos for all their efforts.

Hard to believe Beverly has been with you for eleven years. She has not only survived, but also thrived there because of you and your quality staff. Thank you for watching over her, caring for her, and loving her. You and those you empower make the days better and life there more enjoyable. The professionalism of you and all at West Park Village is beyond caretaking with the way you all nurture the residents.

Thank you so very much!

Bill & Lois

Dear Ladies and Gentlemen:

The residents of Westpark Village wish to express our deep appreciation to the many employees of your company for the superb job of designing the remodeling of our 25 year old building that we call home.

We admire the care that has been taken to make so many changes, large and small, and yet to bind or link the whole.

For example, various shades of brown or earth colors can be found everywhere, subtly connecting everything, from dinner napkins to hallway lights and furniture.

Dark or cherry-colored wood, prominent in the Four Seasons dining room, is also found in the furniture, in the hallway hand railings and in the elevator paneling. Such care to link the parts to the whole!

Another quality in the design might be called “similar but different”: the floor circles in Four Seasons, Whispering Pines, and Big Sky dining rooms with different arabesques; the different shades of paint and wallpaper in each hallway, the same carpet pattern in the hallways except for a difference in the common areas.

The lobby has been given new life, clean and open, with the receptionist’s desk located convenient to the administrators’ offices, and with a full view of the lobby.

The handsome wrought iron railing around the “water tower” invites a look down to the fish and turtle pond without fear of falling or cracking glass, as in the past. The wrought iron also provides a link with the Friendship Café and the pines dining area.

We owe the Westpark Staff many thanks for their patience with us during the unavoidable disruptions that accompany construction among the living.

Sincerely,

Executive Council of the Resident Council

Kristianne W.

Dear Ms. Vauthier,

Please accept my sincere thank you for moving my mother, Este Bengtson this past week from apartment 360 to 310. It was hospitality that exceeded my expectation that you’d provide that service. When mom shared her intention to look at new rooms, I understood her desire to have a new view and location following the death of my father. I was however not looking forward to packing up her possessions again, one short year after moving mom and dad out of the farm to Westpark. She is happy in her new apartment and loves the view of trees. Please thank Becky Meisenheimer and Melissa Scianna as well for their assistance.

It has been a period of adjustment, especially for my mother to relinquish some of her independence. I’m so thankful for your help with the move. Mom raves about the food, activities and helpful, kind staff at Westpark. She’s started to use your transportation service which pleases me too! Mom has shared how open, transparent and inclusive of resident feedback you personally have been. I know from my executive experience that creating that kind of culture starts at the top!

Many thanks,

Kristianne W.

Laurie

Dear Tina and Staff,

Words can never express our gratitude to you all at Westpark Village for the loving care you gave our mom. She felt so loved there, and I know she made you feel the same. Mom was one incredible woman. One who gave of herself before considering her own needs. She was that way all her life.

Where do I start in my thank you’s to all of you?

Tina, you encouraged me so much throughout mom’s care. I am so very grateful. God is so awesome to have granted my prayer for being with mom throughout the end of her life. Your staff served us with love and grace. I thank you all for the many, many times you helped her fi nd her hearing aids or her earrings. The times you had to go in and have her hang the phone up so I could call her. The endless days and nights of checking on her to make sure she was alright. Also, for serving her meals in her room when she wasn’t feeling up to going to the dining room. For kitchen band, the highlight of her week; for daily exercise that kept her strong and able to continue her activities of daily living. The many outings planned that she used to enjoy so much. Last but not least, the many visits to her the last two weeks of her life. You will never know how that touched Coyla, Mary Kay and myself, as well as mom. The list could go on and on; each of you played such a significant role in the loving care of our mom, we can’t say thank you enough.

You all provided everything a person ever would want for their loved one in life; spiritual direction, exercise, great nutrition, a clean environment, a friendly smile and a sense of caring that every human being needs. You can all be so proud of yourself.

I miss her so much and am assured that she is with God Almighty feasting at a table already prepared for her, and able to see with the 20/20 vision that she longed for the past 13 years. What more could we ever want for a loved one?!!

Thank you all, again, for absolutely everything you have provided for our mother.

Sincerely,

Laurie

Merle

A special thank you to “all” at Westpark Village who made my 85th birthday a memorable one. The card was so pretty and I really appreciated the book which I will use for a diary and appointments.

The servers, kitchen staff and Bill sang Happy Birthday to me at dinner. That was so special.

The dinner held for all of the August birthdays and anniversaries was delightful and fun.

Thank you again for all you do,

Merle

Tom & Kathy

Dear Mr. Goodman,

It is my pleasure to write to you to express my appreciation for the outstanding staff, administration and facility that is Westpark Village in Billings, Montana.

My mother lived at Westpark Village for 17 years prior to her recent passing. She lived for 11 years in the retirement section of Westpark and the last 6 years in the assisted living unit. My aunt live at Westpark prior to my mother. My family has a tradition of spending their retirement and care tears at retirement facilities.

I have visited a number of retirement/assisted living facilities not only locally but in other states. In the 17 years that my mother was a resident and a member of the family at Westpark, I never had to worry about her or her care.

Tina Vauthier, your Executive Director, is not only an excellent manager but is a true leader. Being a leader is what sets individuals in management positions apart and Tina is one of those unique individuals. My wife and I have owned our own businesses and been in management positions, so we can truly appreciate the skills and abilities of Tina.

Her leadership and her ability to partner with staff allow them to reach their true potential and provide outstanding customer service is what sets Westpark Village apart as one of the top, if not the top retirement facility in the nation.

I live in Billings and visited my mother two to four times per week. I was always received with caring and kindness, treated with upmost respect and saw the great professionalism and love with which the staff served the family of residents. I could start listing names but would probably forget some important staff members and that would be a disservice to those wonderful people.

Simply, the staff is truly outstanding. As Kathy and I say, “Their halos are polished and waiting on a shelf in heaven.”

You can be truly proud of the people and facility that is Westpark Village.

Sincerely,

Tom & Kathy

Bill & Lois

Tina,

Once again your kindness and generosity has touched my life and made it better. Thank you for allowing Baill and I to use the “guest” room while we were in town for my 45th class reunion. It was comfortable and convenient for all our coming and goings. The use of the room allowed us to see mom yet not invade her space. I so appreciate your thoughtfulness.

They are a great staff due to your leadership and deserve kudos for all their efforts.

Hard to believe Beverly has been with you for eleven years. She has not only survived, but also thrived there because of you and your quality staff. Thank you for watching over her, caring for her, and loving her. You and those you empower make the days better and life there more enjoyable. The professionalism of you and all at West Park Village is beyond caretaking with the way you all nurture the residents.

Thank you so very much!

Bill & Lois

Executive Council

Dear Ladies and Gentlemen:

The residents of Westpark Village wish to express our deep appreciation to the many employees of your company for the superb job of designing the remodeling of our 25 year old building that we call home.

We admire the care that has been taken to make so many changes, large and small, and yet to bind or link the whole.

For example, various shades of brown or earth colors can be found everywhere, subtly connecting everything, from dinner napkins to hallway lights and furniture.

Dark or cherry-colored wood, prominent in the Four Seasons dining room, is also found in the furniture, in the hallway hand railings and in the elevator paneling. Such care to link the parts to the whole!

Another quality in the design might be called “similar but different”: the floor circles in Four Seasons, Whispering Pines, and Big Sky dining rooms with different arabesques; the different shades of paint and wallpaper in each hallway, the same carpet pattern in the hallways except for a difference in the common areas.

The lobby has been given new life, clean and open, with the receptionist’s desk located convenient to the administrators’ offices, and with a full view of the lobby.

The handsome wrought iron railing around the “water tower” invites a look down to the fish and turtle pond without fear of falling or cracking glass, as in the past. The wrought iron also provides a link with the Friendship Café and the pines dining area.

We owe the Westpark Staff many thanks for their patience with us during the unavoidable disruptions that accompany construction among the living.

Sincerely,

Executive Council of the Resident Council


406-652-4886